First Outsourcing Lost Notice: FNOL Call Overflow to Optimize Call Center Efficiency

Many health care and insurance related companies have experienced high ASA (average speed of response) times and problematic call handling times (CHT). Others have experienced challenges with ABN (Average Abandon Time) and ATB (All Trunks Busy). A company’s call center is often the first contact, the critical initial taker responsible for customer claims when problems […]


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Everything You Wanted To Know About Tasers But Were Afraid To Ask

Tasers are being used by many law enforcement agencies around the world. (Tasers are also called stun guns.) They are certainly used by the police in Orlando, where I live. Instead of shooting or injuring the victim with bullets, the Taser delivers a 50,000 volt electrical shock to a lawbreaker that shuts down the central […]


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What can happen when you don’t have dental insurance

Very few people LIKE paying for health insurance, myself included. However, there is one type of insurance that I recently don’t mind paying a bit for, dental insurance. How dental insurance works There are different types of dental insurance, but the most common usually requires you to pay a deductible dictated by the plan, and […]


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A step-by-step guide to start selling on Amazon India by exploring the opportunities online

Small businesses and individuals looking for the step by step guide to start selling on Amazon India are at the right place. The last two decades have seen a rapid and increasing expansion of the online marketplace that has significantly covered the buying and selling of goods through third-party platforms and personal online stores. Small […]


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